Data Center and Cloud Services Directives
This guideline provides the factors that need to be considered in setting up and managing a data center.
Introduction
Data Center is a centralized dedicated place that provides the information-processing infrastruct...
Data Center Design Process
A Well thought DC design process is the mandatory consideration for any Data Center within Rwanda...
Selection and Evaluation of the Site
This section emphasizes the requirements for evaluating and selecting a suitable site for the Dat...
Space Planning
Space planning is one of the key activities in the process of datacenter preparation. The size of...
Architectural and Structural Design
The purpose of this section is to provide information to assist a designer in the planning and sp...
Site Selection
The site should not have interfering elements. The below interfering elements should be eliminat...
24/7 Operation of Data Center - Temperature and Relative Humidity Control
All Tier 3 and Tier 4 datacenter should have security personnel within the datacenter and securit...
Materials
The computer room shall be designed and built with new materials, which are durable, of superior ...
General Paths of Access
All entries into the data center shall be secured. There should be a direct communication between...
Planning Detail
The entry to the computer room from non-computer room spaces shall lead into a controlled space w...
Computer Room
The support equipment such as HVAC floor mounted air handlers, coolant distribution units, electr...
Entrance Rooms
Class 3 and higher data centers shall have separate entrance rooms and the entrance room if separ...
Mechanical Room
Outside of the computer room provide space for the heat ejection equipment and associated pumps, ...
Electrical Room and UPS Room
A separate room shall be provided to contain the data center associated electrical equipment, inc...
Fire Suppression Room
A separate room shall be provided for the pre action sprinkler control valve system for class 4 d...
Circulation
Clear pathways allowing for the movement of racks, processing, and support equipment shall be pro...
Equipment Staging and Storage
Datacenter should have separate rooms to store arriving equipment and prepared in a room away fro...
Floor Slab
Floor slabs shall be as per the calculations of the structural engineer, but no less than a floor...
Computer Room Wall Construction
The perimeter walls to the computer room shall be slab-to-slab and the perimeter walls of the com...
Fire-Rated Construction
Walls separating computer room, electrical rooms, battery rooms, mechanical rooms, and separate T...
Access Control Systems
Access control shall be provided at all entrances to the data center and all entrances to the com...
Airborne Particles
Non-conductive airborne particles can be minimized by: Doing all unpacking, cutting, and drill...
Access Flooring System
Underfloor concrete shall be cleaned and sealed after all major underfloor work has been done, in...
Ceilings
In data center computer rooms and telecommunications spaces (e.g., entrance rooms, TRs), the mini...
Equipment Bracing System
Equipment cabinets and racks shall be braced in accordance with local codes. Cabinets braced at t...
Structural Building Code Compliance and Coordination
Local building codes shall be consulted in the planning and implementation of changes to the buil...
Structural Concerns Specific to Data Center Design
Floor loading (superimposed live load) shall be a minimum of 7.2 kPa2 (150 lbf/ft2) with 1.2 kPa ...
Power and Electrical Systems Design
Introduction
Electrical distribution systems for data centers are designed to power the center safely and reli...
Transformers
Transformers usually transform the utility’s medium distribution voltage to a lower voltage for u...
On Site Generation
Backup generators should be there as a backup to data center equipment in case of utility power f...
Availability
All electrical equipment must have redundancy to increase both fault tolerance and it must be doc...
Electrical Class Ratings
The standard includes five Classes relating to various levels of reliability of the data center ...
UPS System
UPS and critical power system applications are focused on delivering quality power, whether origi...
Synchronization
Synchronization can occur in one of two ways for UPS systems: Actively based on some form of e...
UPS Output Switchboards
Output switchboards directly support the PDU and ASTS systems downstream of the UPS power plants....
Ties and Interconnections
If the UPS sources are synchronized and are not overloaded, UPS systems may transfer load between...
UPS Output Distribution
UPS output distribution switchboards are located immediately downstream of the UPS power plants a...
Power Distribution Units (PDUs)
PDUs with an isolation transformer create a separately derived neutral for downstream loads altho...
Direct Current (DC) Power Systems
DC power systems that serve critical loads are common in two forms: The primary power source f...
Computer Room Equipment Power Distribution
The distribution to the critical loads must be exactly mapped to the redundancy of those loads an...
Load Management
Unused or abandoned cables not terminated at equipment or marked for future use shall be removed....
Automation and Control, Monitoring
Monitoring is defined as the telemetry and ability to view what is going on within a given system...
Bonding, Grounding, Lightning Protection, and Surge Suppression
The comprehensive electrical protection required for the critical facility is achieved using a sy...
Building Ground (Electrode) Ring
A building ground electrode ring shall be installed for facilities where a lightning protection s...
Labeling and Signage
Labeling shall be integrated to the individual systems and shall provide the operator an understa...
Mechanical and Cooling System
Datacenters are critical, energy-hungry infrastructures that operate around the clock. They provi...
Fire Protection
Data centers face many challenges from managing complexity to improving energy efficiency and mee...
Data Center Cabling Systems
Introduction
Structure cabling is imperative for any datacenter and it should be performed well as per the sta...
Data center network cabling design
The datacenter cabling infrastructure layer contains, and the Data center spaces dedicated to sup...
Outside Plant Cabling Infrastructure
The data center site should have multiple duct banks with customer-owned maintenance holes from t...
Aerial Service Pathways
Routes for aerial access pathways shall follow same provisioning guidelines from an availability ...
Service Providers
Data center designers shall coordinate with all Service providers to determine their requirements...
Application cabling lengths
The maximum supportable lengths in this annex are application and media dependent. See below tab...
Telecommunications Cabling Infrastructure Classes
For the telecommunications cabling infrastructure reliability classes, the corresponding class de...
Cabling Topology
The basic cabling elements of the data center star topology should include: Horizontal cabling...
Data Center Cabling Pathways
Datacenter should ensure that capacity of pathway has been estimated as per quantities cable when...
Cable Tray Support Systems
Each access provider should have at least one metric designator 103 (trade size 4) conduit at eac...
Overhead Cable Trays
In data centers that use overhead pathways, 150 mm (6 in) minimum access headroom shall be provid...
Underfloor Cable Trays
Ensure that necessary airflow is passing under the access floor it has to be properly ventilated....
Backbone Cabling
The function of the backbone cabling is to provide connections between the MDA, IDA, HDA, and ent...
Cabling Types
Each recognized cable has individual characteristics that make it suitable for a range of applica...
Cabling Installation
Cabling shall be installed and dressed neatly, taking care to adhere to minimum cable bend radii ...
Telecommunications and Computer Cabinets and Racks
As with all other systems of the data center—power, HVAC, and flooring—cabinets and racking syste...
Cabinet Airflow and Cabling Capacity
To ensure adequate airflow and to provide adequate space for power strips, telecommunications cab...
Cabinet and Rack Installation
Where the cabinets and racks are on an access floor, they shall be placed so that there are movab...
Thermal Management in Cabinets
There is no one thermal management configuration that works best in every instance. Each may be o...
Data Center High Availability
Introduction
In general Tier 3 and Tier-4 datacenter will have redundancy to provide the business continuity w...
Data center infrastructure Tiers
Single point of failure should be eliminated to improve redundancy and reliability, both within t...
N - Base requirement
System meets base requirements and has no redundancy. N+1 redundancyN+1 redundancy provides one a...
Concurrent maintainability and testing capability
The facilities should be capable of being maintained, upgraded, and tested without interruption o...
Capacity and scalability
Data centers and support infrastructure should be designed to accommodate future growth with litt...
Isolation
Data centers should be (where practical) used solely for the purposes for which they were intende...
Data center tiering
Tier I Data Center: Basic A Tier I data center is susceptible to disruptions from both planned a...
Secure Operation
Managing and operating a datacenter requires to follow tailored processes to reap expected result...
Cloud Services Directives
Introduction
Cloud computing is the provision of on-demand computing services such as software, operating syst...
Cloud Deployment Model
There are four main cloud deployment models that differ pointedly and for which most of the compa...
Cloud Service Model
There are many different types of cloud services, each involving different types of technology an...
Facilities
Facilities are the basic IT resources which underlies all types of cloud services (IaaS, PaaS, an...
Organization-Human resources
Organization are the human resources, the processes and the policies and procedures that maintain...
Cloud Infrastructure
The Datacenter should be above Tier 3 to implement the cloud infrastructure and it is mandatory t...
Asset management and monitoring
Asset management and monitoring are processes and it needs to be regulated as per ISO 27001 and c...
Cloud Security
Below security measures needs to be considered in the cloud environment. Physical Security Ne...
Physical Security
Cloud service provider must enforce the physical security as per the ISO27001 controls and it mus...
Network and Infrastructure Security
Cloud service provider must enforce the network security as per the ISO27001 controls and it must...
Applications and Database Security
Environments where organizations’ data is stored in the same instance of the database managements...
Security and Compliance
Proactive testing, identification and mitigation of vulnerabilities are an important part of achi...
Information Security
IT governance by the cloud service provider is a significant concern for a cloud service customer...
Security Operations and Management
Incident response Customers need to be notified when an issue, incident, or breach has occurred...
Business continuity and Disaster Recovery
Cloud service provider must develop an organizational requirement for business continuity plans (...
Control Mapping
This below table represents the responsibilities of the Cloud Service Provider (CSP) and End User...