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Data Center and Cloud Services Directives

This guideline provides the factors that need to be considered in setting up and managing a data center.

Introduction

Data Center is a centralized dedicated place that provides the information-processing infrastruct...

Data Center Design Process

A Well thought DC design process is the mandatory consideration for any Data Center within Rwanda...

Selection and Evaluation of the Site

This section emphasizes the requirements for evaluating and selecting a suitable site for the Dat...

Space Planning

Space planning is one of the key activities in the process of datacenter preparation. The size of...

Architectural and Structural Design

The purpose of this section is to provide information to assist a designer in the planning and sp...

Site Selection

The site should not have interfering elements. The below interfering elements should be eliminat...

24/7 Operation of Data Center - Temperature and Relative Humidity Control

All Tier 3 and Tier 4 datacenter should have security personnel within the datacenter and securit...

Materials

The computer room shall be designed and built with new materials, which are durable, of superior ...

General Paths of Access

All entries into the data center shall be secured. There should be a direct communication between...

Planning Detail

The entry to the computer room from non-computer room spaces shall lead into a controlled space w...

Computer Room

The support equipment such as HVAC floor mounted air handlers, coolant distribution units, electr...

Entrance Rooms

Class 3 and higher data centers shall have separate entrance rooms and the entrance room if separ...

Mechanical Room

Outside of the computer room provide space for the heat ejection equipment and associated pumps, ...

Electrical Room and UPS Room

A separate room shall be provided to contain the data center associated electrical equipment, inc...

Fire Suppression Room

A separate room shall be provided for the pre action sprinkler control valve system for class 4 d...

Circulation

Clear pathways allowing for the movement of racks, processing, and support equipment shall be pro...

Equipment Staging and Storage

Datacenter should have separate rooms to store arriving equipment and prepared in a room away fro...

Floor Slab

Floor slabs shall be as per the calculations of the structural engineer, but no less than a floor...

Computer Room Wall Construction

The perimeter walls to the computer room shall be slab-to-slab and the perimeter walls of the com...

Fire-Rated Construction

Walls separating computer room, electrical rooms, battery rooms, mechanical rooms, and separate T...

Access Control Systems

Access control shall be provided at all entrances to the data center and all entrances to the com...

Airborne Particles

Non-conductive airborne particles can be minimized by: Doing all unpacking, cutting, and drill...

Access Flooring System

Underfloor concrete shall be cleaned and sealed after all major underfloor work has been done, in...

Ceilings

In data center computer rooms and telecommunications spaces (e.g., entrance rooms, TRs), the mini...

Equipment Bracing System

Equipment cabinets and racks shall be braced in accordance with local codes. Cabinets braced at t...

Structural Building Code Compliance and Coordination

Local building codes shall be consulted in the planning and implementation of changes to the buil...

Structural Concerns Specific to Data Center Design

Floor loading (superimposed live load) shall be a minimum of 7.2 kPa2 (150 lbf/ft2) with 1.2 kPa ...

Power and Electrical Systems Design

Introduction

Electrical distribution systems for data centers are designed to power the center safely and reli...

Transformers

Transformers usually transform the utility’s medium distribution voltage to a lower voltage for u...

On Site Generation

Backup generators should be there as a backup to data center equipment in case of utility power f...

Availability

All electrical equipment must have redundancy to increase both fault tolerance and it must be doc...

Electrical Class Ratings

The standard includes five Classes relating to various levels of reliability of the data center  ...

UPS System

UPS and critical power system applications are focused on delivering quality power, whether origi...

Synchronization

Synchronization can occur in one of two ways for UPS systems: Actively based on some form of e...

UPS Output Switchboards

Output switchboards directly support the PDU and ASTS systems downstream of the UPS power plants....

Ties and Interconnections

If the UPS sources are synchronized and are not overloaded, UPS systems may transfer load between...

UPS Output Distribution

UPS output distribution switchboards are located immediately downstream of the UPS power plants a...

Power Distribution Units (PDUs)

PDUs with an isolation transformer create a separately derived neutral for downstream loads altho...

Direct Current (DC) Power Systems

DC power systems that serve critical loads are common in two forms: The primary power source f...

Computer Room Equipment Power Distribution

The distribution to the critical loads must be exactly mapped to the redundancy of those loads an...

Load Management

Unused or abandoned cables not terminated at equipment or marked for future use shall be removed....

Automation and Control, Monitoring

Monitoring is defined as the telemetry and ability to view what is going on within a given system...

Bonding, Grounding, Lightning Protection, and Surge Suppression

The comprehensive electrical protection required for the critical facility is achieved using a sy...

Building Ground (Electrode) Ring

A building ground electrode ring shall be installed for facilities where a lightning protection s...

Labeling and Signage

Labeling shall be integrated to the individual systems and shall provide the operator an understa...

Mechanical and Cooling System

Datacenters are critical, energy-hungry infrastructures that operate around the clock. They provi...

Fire Protection

Data centers face many challenges from managing complexity to improving energy efficiency and mee...

Data Center Cabling Systems

Data Center Cabling Pathways

Datacenter should ensure that capacity of pathway has been estimated as per quantities cable when...

Data Center High Availability

Cloud Services Directives

Introduction

Cloud computing is the provision of on-demand computing services such as software, operating syst...

Cloud Deployment Model

There are four main cloud deployment models that differ pointedly and for which most of the compa...

Cloud Service Model

There are many different types of cloud services, each involving different types of technology an...

Facilities

Facilities are the basic IT resources which underlies all types of cloud services (IaaS, PaaS, an...

Organization-Human resources

Organization are the human resources, the processes and the policies and procedures that maintain...

Cloud Infrastructure

The Datacenter should be above Tier 3 to implement the cloud infrastructure and it is mandatory t...

Asset management and monitoring

Asset management and monitoring are processes and it needs to be regulated as per ISO 27001 and c...

Cloud Security

Below security measures needs to be considered in the cloud environment. Physical Security Ne...

Physical Security

Cloud service provider must enforce the physical security as per the ISO27001 controls and it mus...

Network and Infrastructure Security

Cloud service provider must enforce the network security as per the ISO27001 controls and it must...

Applications and Database Security

Environments where organizations’ data is stored in the same instance of the database managements...

Security and Compliance

Proactive testing, identification and mitigation of vulnerabilities are an important part of achi...

Information Security

IT governance by the cloud service provider is a significant concern for a cloud service customer...

Security Operations and Management

 Incident response Customers need to be notified when an issue, incident, or breach has occurred...

Business continuity and Disaster Recovery

Cloud service provider must develop an organizational requirement for business continuity plans (...

Control Mapping

This below table represents the responsibilities of the Cloud Service Provider (CSP) and End User...