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Software Solutions Division
Technology Innovation Division
Enterprise Architecture Division
Digital Cluster Coordination & Community Development Division
Infrastructure Operations and Support Division
Public Key Infrastructure (PKI) Division
Software Technical Documentation
Software technical documentation is a comprehensive set of documents that provide detailed information about a software product or system.
Software Lifecycle Management
The purpose of these guidelines is to define and standardize the process for acquiring, implementing, and maintaining software in Government institutions in Rwanda.
Chief Digital Officers Handbook
The Chief Digital Officer Handbook is a work conducted by the Rwandan Information Society Authority (RISA) in a close collaboration with the Chief Digital Officers (CDO) Network. The Handbook drafting process involved the CDOs, RISA senior managers and divisio...
Digital signature guidelines
This guideline aims to provide some guidance in the proper user and application of the electronic signature in line with the laws of the Government of Rwanda.
PKI Service Integration Guidelines (For Developers)
Ensuring the proper integration of Public Key Infrastructure (PKI) services is essential for maintaining the security and integrity of digital systems. RISA offers crucial services for certificate validation and timestamping, which are foundational to secure a...
Digital Adoption Implementation Guidelines for Government of Rwanda
This document serves as a guide to support the government of Rwanda institutions herein referred to as public institutions and affiliated institutions during digitalization implementation and application to ensure consistency in terms of security, reliability,...
Guidelines for disposal of old equipment
The Government of Rwanda (GoR) as illustrated in various strategies and policies is committed to driving a knowledge based economy and digital led social and economic transformation. The national digital inclusion strategy addresses challenges of access to sma...
The Digital Context in Rwanda
Context of The CDO Position
As digital becomes increasingly central to Rwanda's development Strategy, the Rwandan government has recognised the major importance of digital transformation in stimulating economic growth and improving the delivery of public services. To this regard, the CDO...
Technical Set-Up of The CDO Unit
CDOs Key Functions and Roles
Standards, Methodologies, Tools and Technologies
Change Management, Communication and Collaboration
Standards and Guidelines
External Contacts and Relations
How to Grow Professionally
Concept Note / Feasibility Study
In this phase the need for a new software project is identified through a situation assessment that defines the current problems or gaps, possible alternative solutions, the proposed solution option and goals or outcomes that need to be achieved. The identifie...
Requirements Specifications and Terms of Reference
This phase involves gathering the needs of the stakeholders and analyzing them to define detailed software requirements and Terms of Reference for acquisition of the software.
Software Acquisition
Testing
Testing is the process of verifying and validating that the software meets the requirements of the institution and its stakeholders. This phase involves a variety of testing activities, such as unit testing, system testing, integration testing, user acceptance...
Upgrade or Decommission
The Upgrade or Decommissioning phase involves retiring or removing a software system from service. The software may then be replaced by new or upgraded software. This phase involves activities such as archiving the software, disposing or repurposing of the har...
Software project management and delivery success factors
Software projects can be complex and with a high failure rate and need effective management to increase the chance of success. Key success factors in delivering software projects include:
Process documentation
Process documentation describes the course of the software project, from creation to the end of software maintenance. It serves as an authoritative guide in the development of the system and ensures that internal knowledge is retained. The goal of process docu...
Product documentation
Product documentation describes the software product to be developed and is aimed at different audiences including business analysts, developers, testers, users, support and maintenance teams. The main product documentation that should be produced in a project...
Introduction
This document serves as a guide to support the government of Rwanda institutions herein referred to as public institutions and affiliated institutions during digitalization implementation and application to ensure consistency in terms of security, reliability,...
Network and Communication Infrastructure
This section provides guidelines and requirements for deployment of IT networks across institutions. Any institution that is intending to build a new network or upgrade the existing network infrastructure shall first seek guidance from RISA.For better network ...
Hardware & End-User Equipment
Introduction
Software technical documentation is a comprehensive set of documents that provide detailed information about a software product or system. Different types of documents are created throughout the software development lifecycle. Documentation is important as it ...
Scope and objectives
These guidelines detail the technical documentation that should be produced during the software development lifecycle and are applicable to all government institutions in Rwanda. The main objectives of having comprehensive technical software documentation are...
Introduction
The purpose of these guidelines is to define and standardize the process for acquiring, implementing, and maintaining software in Government institutions in Rwanda. They provide leading practices for managing software at each stage of the software lifecycle wi...
Scope and Objectives
These guidelines cover the entire software lifecycle from initiation definition to decommissioning. They are mandatory and applicable to all Government institutions in Rwanda and should be followed by Government staff as well as any external parties involved ...
Overview
Software life cycle process [Mandatory] Software Lifecycle Management refers to a structured process acquiring, implementing and maintaining high quality software. Government institutions should follow the following steps when deploying new software: Co...
Architecture and Design
The Architecture and Design phase involves transforming the software specifications into a technical design. This phase involves designing the software architecture, user interface, the database and integration interfaces. The activities to be carried out in t...
Development
The Development phase involves the process of transforming the design into a working software system. This phase involves coding the software, unit testing it, and integrating it with other components of the system. Institutions should refer to RISA guidelines...
Deployment
Deployment is the process of transitioning the new software into production and making it available to users. This phase involves activities such as installing the software, configuring it, and training users on how to use it. The activities to be carried out...
Operations and Maintenance
The Operations and Maintenance (O&M) phase involves keeping the software up and running after it has been deployed. This phase involves activities such as monitoring the software, fixing bugs, and making changes to the software as needed. The activities to be ...
Introduction
The Chief Digital Officer Handbook is a work conducted by the Rwandan Information Society Authority (RISA) in a close collaboration with the Chief Digital Officers (CDO) Network. The Handbook drafting process involved the CDOs, RISA senior managers and divisio...
Handbook presentation
The Handbook is composed of 8 chapters. The first two chapters are general about the digital context in Rwanda and the context of the CDOs /BAs position in public administrations. Chapters three and four deep dive into the responsibilities of the CDOs/BAs by p...
Annex
Annex 1: Detailed Audit checklist from RISA Guidelines on IT Audit N CONTROL AVAILABILITY (Yes/No) RANKING (/10) BRIEF COMMENTS A ACCESS CONTROL POLICY AND PROCEDURES ...
Some definitions
Electronic Signature (e-signature): is an electronic sound, symbol or process attached to or logically associated with an electronic record and executed or adopted by a person with the intent to sign the electronic record.
Classifications of Electronic Signature
Simple e-signatures: provide little or no authentication at minimal or no cost. Advanced e-signatures: are linked to specific signers but can still be vulnerable to fraud. Qualified e-signatures: include third-party authentication and offer strong security...
Use and application of the electronic signature
In line with the ICT law (Article 146:), electronic signature is legally accepted if: the method used indicates the originator of the record and that the originator approves the information contained in the record. that method is reliable for the purpose f...
Digital signature application guidelines
We strongly encourage people to use the individual digital certificate (with their names) instead of using the digital signature with the name of institution and their position. The image in the digital signature has not much consideration It is not advisa...
Management of the digitally signed documents
A digitally signed document remains original as long as it is kept into the digital format. (It can be renamed, but it cannot be converted into another form such as zipping it as it may invalidate the signature) A printed digitally signed document is consid...
Methods used to apply the digital signatures
Signing through the integrated systems: This is the highly recommended method, as it is easy to use and does not require any configuration by the end user. A copy of the signed documents is mostly kept in the system making it easier for document archiving. I...
Storage and archiving of the digitally signed documents
The digitally signed documents are stored and archived in the original formatting. Binary or bit to bit storage is also possible.
Some useful contact and user guides
Contacts: RISA PKI DivisionE-mail: pki@risa.gov.rwPhone: +250788 390 212Toll Free: 4046Website: www.govca.rw User guide:https://www.govca.rw/guide/issuance.sg Laws and regulations:https://www.govca.rw/terms/lawsAndRegulations.sg