Context of The CDO Position
As digital becomes increasingly central to Rwanda's development Strategy, the Rwandan government has recognised the major importance of digital transformation in stimulating economic growth and improving the delivery of public services. To this regard, the CDO structure was set-up by the Government from 2020 to drive the digital transformation projects in all sectors and Ministries of the Rwandan Government.
As of today (in 2024), 14 sectors (Justice, Education, Health, Agriculture, Infrastructure, Environment and Disaster Management, Foreign Affairs, Sports, Finance, Local Government, Gender and Family Promotion, Trade and Industry, Public Service and Labor, Ministry of Interior) have shared IT units that are each led by a Chief Digital Officer or a Business Analyst. Increasingly other sectors have also started to adopt the positions of CDO/CIO (RSSB, King Faisal Hospital, National Bank).
The CDO Structure’s vision within the Government of Rwanda aims to utilise digital transformation initiatives for enhancing service delivery, boosting efficiency, and fostering economic growth across all sectors.
The creation of this network signifies a crucial stride in harnessing the potential of digital technology to revolutionise the Country's economy and enhance the well-being of its citizens.
Presentation: the Concept of “shared services”
The words “Shared service by sector” is defined by the Ministry of Public service and Labor as fo...
Objectives of the Shared Services Mechanism
The reorganisation for IT departments around Shared services will enable a successful digital tra...
Positions and Reporting Mechanisms under the shared services
The clustering approach revolves around establishing a unified IT Team, headed by a Chief Digital...