Software UI/UX and Accessibility Guidelines
Government websites and systems serve as vital conduits between government institutions and the public, facilitating access to essential services, information, and resources. In this digital age, the user experience (UX) and user interface (UI) of these platforms are of paramount importance. A seamless and intuitive UX design ensures that citizens, businesses, and other stakeholders can navigate government websites and systems efficiently, effectively, and with minimal friction.
Introduction
Government websites and systems serve as vital conduits between government institutions and the p...
Scope and objectives
This document provides guidelines that are aimed at ensuring that software applications and digit...
Principles of accessibility design
According to W3C Web Content Accessibility Guidelines (WCAG) the four basic principles of accessi...
Perceivability
An application that is perceivable means that information can be identified by more than one sens...
Operability
Software applications should allow users to perform all the actions necessary to navigate the use...
Understandability
Software that is understandable means that the user comprehends both the information it presents ...
Robustness
Robustness means that software should be compatible with most devices and assistive technologies....
Guidelines for Designing User-Friendly Forms and Collecting Data Securely
Designing user-friendly forms and collecting data securely are essential aspects of creating effe...
Minimizing form fields [Mandatory]
Keep forms concise by only including essential fields necessary for collecting the required infor...
Clear instructions [Mandatory]
Provide clear and concise instructions for each form field to guide users through the data entry ...
Progress indicators[Recommended]
Use progress indicators or step-by-step guidance to show users where they are in the form complet...
Inline validation [Mandatory]
Implement inline validation to provide immediate feedback to users as they fill out the form. Hig...
Data privacy [Mandatory]
Ensure data privacy and security by implementing measures to protect user information from unauth...
Transparency [Mandatory]
Be transparent about how user data will be used, stored, and shared. Provide a privacy policy or ...
Accessibility[Recommended]
Design forms with accessibility in mind, ensuring that all users, including those with disabiliti...
Mobile Responsiveness and Multi-Device Compatibility
Designing government websites that work seamlessly across different devices and screen sizes is e...
Guidelines for Designing Government Websites for Different Devices
Responsive Design [Mandatory] Adopt a responsive design approach that allows government websites...
Responsive Design Techniques and Considerations for Mobile Users
Media Queries[Recommended] Use CSS media queries to apply different styles based on the characte...
Entry into force
This guideline shall come into force on the date of its signature by the Chief Executive Officer ...