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Incident Response
The institution shall have an operational incident-handling capability for institutional systems,...
Identity Management and Authentication
The institution shall identify system users, processes acting on behalf of users, and devices. ...
Configuration Management
The institution shall establish and maintain baseline configurations and inventories of instituti...
Implement network segmentation
Access control: It shall start with IT assets, data, and personnel classification into specific...
Hardware disposal
Following the institution’s disposal committee resolutions regarding digitalization equipment to ...
Hardware acquisition, maintenance
All IT equipment shall be checked once in every quarter and maintained according to the elaborate...
Stolen computers
In case of a stolen computer, the user shall immediately report to the supervisor and to Rwanda i...
Precaution measures
Offices with digitalization equipment shall be locked to prevent theft and other risks. Digita...
Network Management
Network performance: Redundancy, load balancing, application response time, and quality of serv...
Principles
These digitalization implementation guidelines shall be used as best practices for digitalizati...
Roles and responsibilities
The success of the sector digitalization strategic plan depends on the endorsement, commitment, a...
Establishing a roadmap to close the gaps.
This stage shall highlight the following: Highlight Strategic interventions that bring about t...
Assessment of the current situationge
The development of a digitalization strategic plan shall be initiated by the mapping of a secto...
Passwords Protection
Users shall have different passwords for different accounts. All default passwords shall be ch...
Prototyping
Building prototypes make ideas and proposed solutions tangible and perceptible. Prototypes shall ...
Ideation Stage
After problem definition is ideation where the innovator shall learn as much as possible about a ...
Challenge Definition
This stage describes the role of ideation within innovation processes, providing the designers wi...
Implementation
A successful prototype will then be assessed for full development and implementation. This may le...
Testing Stage
The testing shall be conducted on potential users as a way to get feedback on the prototype but a...
Digitalization talent and capacity building
All digitalization office staff across the Government shall perform team and individual self-skil...