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Onboarding Process
The onboarding process is crucial for integrating new IT team members in the public sector, as it...
Software configuration and maintenance documentation [Mandatory]
Software maintenance and configuration document is a document that provides key information req...
User documentation [Mandatory]
This documentation is created for end-users and should explain in the simplest way possible how u...
Data migration documentation [Mandatory]
Data migration documentation is required when a software project involves moving data from a lega...
Test documentation [Mandatory]
Test documentation describes the process, objectives, and results of software testing. It can als...
API documentation [Mandatory]
API documentation contains instructions about how to effectively use and integrate with an API. I...
Design documentation [Mandatory]
Software architecture design documents, sometimes also called technical specifications, include t...
Software requirements document [Mandatory]
A software requirements document provides information about the required system functionality bas...
Software support issue logs and reports [Mandatory]
During the life of the software users may raise support requests based on issues encountered whil...
Change control documents [Mandatory]
A software change request document should be filled out when a change needs to be made to a softw...
Progress reports [Mandatory]
A project status or progress report is a document that describes the progress of a project within...
Adoption / change management plan [Mandatory]
New software projects often lead to new ways of working for users and key stakeholders. Change ma...
Adopt agile software delivery approach [Recommended]
Agile software development is the recommended approach for Government institutions. The iterative...
Governance, roles and responsibilities [Recommended]
The governance and decision-making process for the project should be clearly defined including ...
Vendor management [Recommended]
Evaluation criteria for vendors during the procurement process should factor in their prior exp...
Planning and scoping [Recommended]
The scope of the project should be realistic and clearly defined Scope management procedures s...
Measures to implement when upgrading software
The following should be considered when upgrading software to minimize the risks involved in the ...
Factors influencing the decision to upgrade or replace software
Software may need to be upgraded when it starts impacting efficiency, productivity, scalability, ...
Test closure [Mandatory]
This is the final step in the testing process. The testing phase is closed when the following is ...
Test execution[Mandatory]
In this step testing is executed based on the test plan and test cases. Ensure the testing teams ...