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Software requirements document [Mandatory]
A software requirements document provides information about the required system functionality bas...
Software support issue logs and reports [Mandatory]
During the life of the software users may raise support requests based on issues encountered whil...
Change control documents [Mandatory]
A software change request document should be filled out when a change needs to be made to a softw...
Progress reports [Mandatory]
A project status or progress report is a document that describes the progress of a project within...
Adoption / change management plan [Mandatory]
New software projects often lead to new ways of working for users and key stakeholders. Change ma...
Adopt agile software delivery approach [Recommended]
Agile software development is the recommended approach for Government institutions. The iterative...
Governance, roles and responsibilities [Recommended]
The governance and decision-making process for the project should be clearly defined including ...
Vendor management [Recommended]
Evaluation criteria for vendors during the procurement process should factor in their prior exp...
Planning and scoping [Recommended]
The scope of the project should be realistic and clearly defined Scope management procedures s...
Measures to implement when upgrading software
The following should be considered when upgrading software to minimize the risks involved in the ...
Factors influencing the decision to upgrade or replace software
Software may need to be upgraded when it starts impacting efficiency, productivity, scalability, ...
Test closure [Mandatory]
This is the final step in the testing process. The testing phase is closed when the following is ...
Test execution[Mandatory]
In this step testing is executed based on the test plan and test cases. Ensure the testing teams ...
Test design [Mandatory]
This step involves defining the test scenarios required to test the software requirements and the...
Test planning [Mandatory]
Test planning [Mandatory] The objective of test planning is to define the scope, approach, resou...
Negotiations and Contracting [Mandatory]
Contracting process involves the following: Negotiations - Negotiations with the selected vend...
Financial evaluation[Mandatory]
Financial evaluation[Mandatory] Financial proposals should be evaluated as per the evaluation cr...
Technical evaluation [Mandatory]
Technical evaluation involves evaluating the technical proposal based on the evaluation criteria....
Request for Proposal [Mandatory]
A request for proposal (RFP) document is developed based on the Terms of Reference and software s...
External Procurement Process [Mandatory]
For externally procured software, RISA should be involved as it has the mandate of ensuring centr...