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As digital becomes increasingly central to Rwanda's development Strategy, the Rwandan government has recognised the major importance of digital transformation in stimulating economic growth and improving the delivery of public services. To this regard, the CDO...

In this phase the need for a new software project is identified through a situation assessment that defines the current problems or gaps, possible alternative solutions, the proposed solution option and goals or outcomes that need to be achieved. The identifie...

This phase involves gathering the needs of the stakeholders and analyzing them to define detailed software requirements and Terms of Reference for acquisition of the software.

Testing is the process of verifying and validating that the software meets the requirements of the institution and its stakeholders. This phase involves a variety of testing activities, such as unit testing, system testing, integration testing, user acceptance...

The Upgrade or Decommissioning phase involves retiring or removing a software system from service. The software may then be replaced by new or upgraded software. This phase involves activities such as archiving the software, disposing or repurposing of the har...

Software projects can be complex and with a high failure rate and need effective management to increase the chance of success. Key success factors in delivering software projects include:

Process documentation describes the course of the software project, from creation to the end of software maintenance. It serves as an authoritative guide in the development of the system and ensures that internal knowledge is retained. The goal of process docu...

Product documentation describes the software product to be developed and is aimed at different audiences including business analysts, developers, testers, users, support and maintenance teams. The main product documentation that should be produced in a project...