Introduction

This document serves as a guide to support the government of Rwanda institutions herein referred to as public institutions and affiliated institutions during digitalization implementation and application to ensure consistency in terms of security, reliability, scalability, effectiveness and efficiency in service delivery.

It requires institutions to be compliant to the guidelines, requirements and for them to use this guide as a reference document during strategic planning, acquisition, deployment, and governance in public institutions when digitalization and related digitalization services are to be relied on as an enabling environment.

This document henceforth replaces the ICT Implementation guidelines for the Government of Rwanda that were published in 2019.

Any inquiry about these guidelines shall be directed to Rwanda Information Society Authority via email: info@risa.gov.rw