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Design Guidelines
When designing mobile apps for various platforms and devices in Rwanda, it is important to consider the following to ensure a good user experience:
Security and data privacy
Security is of paramount importance for government mobile applications as they often handle sensitive data and facilitate critical services for citizens. Ensuring robust security measures, such as encryption, authentication mechanisms, and regular audits, is e...
Maintenance of mobile applications
Maintenance of mobile applications is a critical activity to ensure their continued functionality, usability and security. Key guidelines include:
Privacy by Design Services Overview
Principles of Privacy by Design
The 7 Foundational Principles of Privacy by Design are detailed below and are followed by the Fair Information Practices (FIPs) principles that map onto each one.
Privacy considerations in the software lifecycle
Privacy by Design (PbD) considerations should be integrated into each stage of the software development life cycle to ensure that privacy is prioritized from the initial design phase through to implementation, deployment and maintenance. Below are recommended ...
Secure by design framework
Security-by-Design (SBD) is an approach to protecting technology systems against security threats by integrating security into every step of the software lifecycle from initiation to decommissioning. The SBD lifecycle parallels the software lifecycle phases by...
Principles of accessibility design
According to W3C Web Content Accessibility Guidelines (WCAG) the four basic principles of accessibility design are perceivability, operability, understandability and robustness. These principles offer a foundation for creating software that is usable by people...
Guidelines for Designing User-Friendly Forms and Collecting Data Securely
Designing user-friendly forms and collecting data securely are essential aspects of creating effective government websites and systems. By following guidelines for minimizing form fields, providing clear instructions, and ensuring data privacy, government agen...
Mobile Responsiveness and Multi-Device Compatibility
Designing government websites that work seamlessly across different devices and screen sizes is essential for ensuring accessibility and usability for all users. By following guidelines for responsive design and considering the needs of mobile users, governmen...
Scope and Objectives
These software usage and access guidelines are applicable to all users of software solutions in Government of Rwanda institutions as well as the IT teams that implement and maintain them. They aim to maintain a consistent, secure and compliant computing envir...
Guidelines on Acceptable Software Use
Government institutions should ensure that software in the organization is always used in an acceptable manner. Key guidelines for acceptable use of software include:
Guidelines on User Access Management
User access management is the process of creating, managing and securing user accounts on software systems. Key guidelines on user access management include:
Website design and development
The following guidelines should be applied to all government institutions to ensure that websites are designed and developed in accordance with the highest standards of quality and accessibility:
Naming and registering government websites
Content management
Websites should have high-quality, relevant, and up-to-date content that is easy to find and understand. In particular:
Website hosting
Website maintenance
Government websites should be maintained and updated on a regular basis to ensure that the website remains up to date, relevant, secure and meets performance requirements. Key guidelines: