Maintenance of mobile applications
Maintenance of mobile applications is a critical activity to ensure their continued functionality, usability and security. Key guidelines include:
Monitoring analytics [Mandatory]
Government institutions should apply appropriate analytics tools for monitoring the mobile app to...
User support and feedback[Mandatory]
Provide options for users support and feedback within the mobile app where possible.
Compatibility to new device versions and software[Mandatory]
Continuously assess compatibility of the app to new versions of Operating systems e.g IOS or Andr...
Regular updates[Mandatory]
Monitor the application regularly to check for issues and bugs which should be resolved on a time...
Security maintenance[Mandatory]
Regular security audits are essential to protect sensitive government data and maintain public tr...
Performance monitoring[Mandatory]
Monitor the application's performance. Check the speed, friction in usage and load times for the ...