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The requests for the .gov.rw domain should go through RISA before submission to the Office of the President for approval.

All GoR websites are recommended to be developed using TYPO3 web content management system (CMS) with the latest stable version available. 

Content should be written in plain language and should be organized in a logical and intuitive way. Only content suitable for a Government institution should be placed on the website. Copyrighted content should only be used once the relevant permission has...

Government institutions should use hosting services that meet requirements for security, reliability, and comply with relevant regulations such as the law on data protection and data privacy in Rwanda. Currently all government websites must be hosted by the de...

Review content regularly and replace any outdated content to keep it relevant and engaging.

Regularly monitor website security logs and implement security measures to prevent potential cyber threats and attacks. Keep security software and firewalls up to date and conduct vulnerability assessments to address security weaknesses including applying the ...

Define and implement backup and disaster recovery strategies including regularly testing their effectiveness.

Continuously monitor website performance and conduct performance optimization, such as compressing images, minimizing HTTP requests, and improving page load times. Regularly test website speed and responsiveness to identify areas for improvement.

Choose a reliable website analytics tool, such as Google Analytics, to track website performance, user interactions, and key metrics. Analyze user behavior metrics, such as time spent on site, bounce rate, and exit pages, to assess user engagement and identify...

This guideline shall come into force on the date of its signature by the Chief Executive Officer of RISA.

These guidelines aim at providing a uniform framework for the design, configuration and management of ICT across government institutions in Rwanda in order to: Harmonize and ensure maximum security Improve and conform to best ICT practices and standards E...

Adoption of these guidelines will allow government institutions to: Have high quality and reliable ICT environment Efficiently deliver government services Remove duplications and reduce cost related to ICT operation Enable scale up and easy integration o...

These guidelines are expected to be strictly adhered to by all government institutions including institutions at central and local government as well as all their affiliated agencies and parastatals. They cover areas including network infrastructure, hardware ...

These ICT Implementation guidelines will be used as best practices for ICT deployment. Regular ICT audits will be conducted periodically by RISA to ensure compliance and enforcement. All institutions should have individual 3 years ICT strategic plans that ...

Number of users in the institution: identify the number of network users both onsite and offsite. Services accessed or offered by the institution: services should be defined andcategorized depending on processes and availability requirements Broadband tech...

Network equipment: network equipment and devices comprising the core network infrastructure to provide connectivity and security features include rack, minimum routers, switches, and access points, as well as a firewall. Network cabling, labeling and physic...

Network performance: redundancy, load balancing, application response time, and quality of service should be controlled and assured. Network maintenance: each institution should elaborate a network maintenanceplan, together with the disaster recovery and bu...

Government institutions are required to host all government data in the National Data Center (NDC) as per the Ministerial instruction in March 2012). However in case of colocation, institutions may rent space for servers and other computing hardware at the Dat...

The following are the minimum requirements that shall guide Government institutions during the acquisition of computers and communication devices for office use or any other administrative purpose. However, the detailed technical specifications are found in th...

The computer network infrastructure at the institutional premises should have main power supply and power backup battery. General specifications are provided in the framework contract that governs the acquisition of the computer devices and related power suppl...