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Offline access[Recommendation]
The mobile app should be developed in a way to cater for offline activity and reduce wherever pos...
Performance optimisation[Mandatory]
Optimise an app's performance by minimizing loading times, optimizing image sizes, and implementi...
Device testing[Mandatory]
Test mobile applications on real devices representing the popular platforms and models used in Rw...
Official app stores[Mandatory]
To ensure safe and secure distribution of apps, official app stores should be used for public app...
Availability across platforms[Recommended]
To ensure availability across different platforms, mobile applications should at the very least b...
Platform conventions[Recommended]
Consider the navigation patterns and gestures familiar to users on each platform. For example, us...
Accessibility[Recommended]
Aim to ensure your app is accessible to users with disabilities. Implement features such as adjus...
Responsive design[Mandatory]
Adopt a responsive design approach to allow your application to adapt to different screen orienta...
Multi Language support[Mandatory]
Consider support for local languages particularly Kinyarwanda when designing citizen facing mobil...
Adopt platform design guidelines[Mandatory]
Adhere to design guidelines and principles provided by each platform such as the Material Design ...
Cost effective approach[Recommended]
Mobile applications should only be developed if they provide the best way option to deliver a ser...
Complementary delivery channels[Recommended]
Mobile applications should not replace other Government service delivery channels but rather shou...
Approval Process [Mandatory]
Mobile application projects should be approved before commencing and should follow the approval...
Scope and Objectives
This document outlines the guidelines for the development and management of mobile applications f...
Introduction
In today's digital age, mobile applications have become indispensable tools for governments world...
Data retention policies [Mandatory]
Classify your data into categories based on factors such as sensitivity, importance, and compli...
Data backup and recovery strategy process [Mandatory]
Develop a backup and recovery strategy to prevent data loss in case of hardware failures, error...
Change management [Mandatory]
Establish a formal process for submitting requesting, approval and implementation of changes to...
Performance monitoring and tuning [Recommended]
Implement real-time monitoring to promptly detect and respond to performance issues as they ari...
Monitoring and database events logging [Recommended]
Employ real-time monitoring tools to detect and respond to unauthorized access attempts as they...