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Introduction
This document serves as a guide to support the government of Rwanda institutions herein referred to as public institutions and affiliated institutions during digitalization implementation and application to ensure consistency in terms of security, reliability,...
Network and Communication Infrastructure
This section provides guidelines and requirements for deployment of IT networks across institutions. Any institution that is intending to build a new network or upgrade the existing network infrastructure shall first seek guidance from RISA.For better network ...
Hardware & End-User Equipment
Software Applications and Data
This section provides high level guidelines for software applications development, acquiring, usage and their security. It also provides guidelines for data processing, usage and protection.
System Administration
System administration is a core function in digitalization implementation, it involves a range of activities from installation, server support or computer systems as well as service outage response and other related problems. This section focuses on user mana...
Cyber Security
Sector Digital Strategic Plan
All sectors are required to develop sector digital strategic plans to guide the sector’s digital adoption and implementation in accordance with each sector’s mandate, The Strategic plan shall be aligned to all relevant National guiding strategies. All plans wh...
Digitalization Project Management
Digitalization Office Function, Staffing and Training
Innovation and Creativity
All public institutions are called upon to embrace innovation and to adopt new ideas. This section defines high level guidelines for user-centered Innovation processes as a framework to foster creativity and help develop appropriate solutions for addressing a...
Selecting a DBMS
Government institutions should follow the software lifecycle guidelines when procuring and implementing database management systems. In particular, the following should be considered when selecting a DBMS:
Database storage and hosting
The following guidelines on storage and hosting should be followed when implementing DBMS systems:
Security and data privacy
Government institutions should follow RISA security and data privacy guidelines when deploying database management systems. In particular, the following guidelines should be followed:
Database maintenance
The following are guidelines on management and maintenance of DBMS systems should be adopted:
7 Disaster recovery and business continuity management
Database systems hold critical data of Government institutions and are core to performance and availability of government software systems used to delivery services and automate government processes. It is therefore critical to ensure their continued availabil...
Data retention
Data retention is the storing and managing of data and records for a designated period. The period is defined based on operational and regulatory requirements. The following guidelines should be followed:
Version Control
Version control is the practice of tracking and managing changes to software code. Version control is important as it protects the source code from irreparable harm, giving the development team the freedom to make and test changes without causing damage or cre...
Automation
The following guidance should be applied in automating DevOps processes:
Infrastructure
The following guidance applies to managing infrastructure and supporting technologies:
Considerations for mobile applications in Government
Increased access to the internet through mobile devices in Rwanda provides an opportunity to use mobile applications to deliver Government services in a convenient manner to more citizens. Mobile applications can also be used to improve efficiency of internal ...