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Contact with Regional Associations
Partnering with regional associations is crucial for Chief Digital Officers (CDOs) as it offers numerous benefits for advancing digital initiatives within organisations. These associations serve as valuable platforms for networking, knowledge sharing, and coll...
Contact with Industry Partners and Technology Providers
Collaborating with industry partners and technology providers is paramount for Chief Digital Officers (CDOs) in driving effective digital transformation initiatives. By establishing strategic alliances with industry leaders and technology firms, CDOs gain acce...
Contact with Standardization and Certification Bodies
Working closely with Standardization and Certification Bodies is essential for Chief Digital Officers (CDOs) to ensure that their digital initiatives adhere to industry standards and best practices. By collaborating with these bodies, CDOs can align their proj...
Contact with end-users
Collaborating with end users is paramount for Chief Digital Officers (CDOs) to ensure the success of digital initiatives. By engaging with end users, CDOs gain valuable insights into their needs, preferences, and pain points, allowing them to tailor solutions ...
Contact with the Innovation Ecosystem
Collaborating with the innovation ecosystem is paramount for a Chief Digital Officer (CDO) to drive digital transformation effectively. By engaging with startups, accelerators, incubators, research institutions, and innovation hubs, the CDO can tap into a dive...
Recruitment
The recruitment process of the CDO Office talents is managed by RISA. As the need of talents is raised in the Ministries, CDOs report to RISA of the need, which will be in charge of planning the recruitment and the allocation of the talent to the ministry. Ev...
Onboarding Process
The onboarding process is crucial for integrating new IT team members in the public sector, as it ensures they quickly become productive and feel valued within the organisation. Effective onboarding helps new employees understand their roles, organisational ...
Talents Retention
Retaining talents in the public administration is key for institutional memory and efficiency Similarly to talent attraction, various retention mechanisms can be put in place to ensure staff remain motivated with clear career paths to decrease turnover rates....
Career Growth
Career growth in the Digital field is a key topic. It concerns either the CDO/BA or the team members. Regarding the CDOs/BAs Here are several ideas that could be explored: Steer CDOs/BAs as champions/exemplars of tech talents in the public sector: specific ...
Concept note for projects below USD 1 M [Mandatory]
For projects expected to have a value below 1 million USD, a concept note is required. The concept should have the following key components: Situation assessment and identification of possible alternative solutions Logical framework outlining the Project’...
Feasibility study for projects above USD 1M [Mandatory]
A feasibility study is required for projects whose expected value is above USD 1 million. Key components of a feasibility study include: Description of the context Definition of objectives and logic of the intervention Identification of the project Dem...
Approval process for concept note / feasibility study [Mandatory]
The Chief Digital Officer/Head of IT Unit should take the lead in developing the concept note or feasibility study. The identified project should be in line with the institution's IT blueprint and roadmap. The concept note or feasibility study should be appro...
Software requirements [Mandatory]
Software requirements should include: 1. Functional requirements based on the needs of the institution’s operations and processes. This involves: a. Reviewing “Existing” process flowb. Developing “To be” process flowsc. Developing user stories based on the “...
Terms of reference [Mandatory]
Terms of reference define the project , objectives and the scope of work. They should include: Background information about the project and its objectives, Scope of work Software requirements/User Requirements Specifications Minimum requirements for the ...
RISA framework contract [Mandatory]
Once the project is approved as per the process defined in the ICT Spend Control Guidelines for Public institutions , the software can be developed inhouse or procured from an external vendor. For Government of Rwanda institutions software should be acquired t...
Inhouse Development [Recommended]
An institution can internally develop and implement the solution if they have the required resources, skills and capacity. The agile approach is recommended for software development. Before opting for inhouse development an institution should consider the foll...
External Procurement Process [Mandatory]
For externally procured software, RISA should be involved as it has the mandate of ensuring centralized software procurement. Government institutions should follow the following process for external procurement: The institution submits the Terms of Referenc...
Request for Proposal [Mandatory]
A request for proposal (RFP) document is developed based on the Terms of Reference and software specifications. Evaluation criteria should also be developed to guide the evaluation process. The RFP and evaluation criteria should cover the following: 1.Technic...
Technical evaluation [Mandatory]
Technical evaluation involves evaluating the technical proposal based on the evaluation criteria. Where possible this can include requesting vendors to demonstrate their solutions as well as making reference calls or visits to validate vendor’s experience.
Financial evaluation[Mandatory]
Financial evaluation[Mandatory] Financial proposals should be evaluated as per the evaluation criteria and in accordance with the Public Procurement guidelines. When evaluating the cost of the proposed solutions, it is important to consider total cost of owne...