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Security TYPO3’s Built-In Security Purpose: Ensure robust protection of user data and safeguard government websites against security threats Secure Authentication & Role-Based Access Control TYPO3 provides secure login mechanisms, support for multi-factor ...

Purpose: This section leverages TYPO3’s built-in capabilities while incorporating additional enhancements like schema markup, keyword optimization, and proper sitemap and robots.txt configuration Metadata and On-Page SEO Ensure every page includes a unique...

Purpose: To gain comprehensive insights into website performance and user behavior, this section outlines the implementation of a centralized analytics platform. The goal is to standardize tracking and reporting across all websites, enabling informed decision-...

Purpose: To maintain a coherent and unified user experience across all sites, it’s essential that both page templates and content elements are standardized. TYPO3 offers a range of built-in, ready-to-use elements that can be implemented consistently. Template...

Uniforms important User Interface elements

Government institutions must ensure that all software is used in a lawful, ethical, and secure manner. This section outlines detailed procedures, Do’s, Don’ts, and best practices for software usage within public institutions.  Intended Purpose [Mandatory] Pr...

User Access Management is the process of creating, managing, and securing user accounts on software systems. It ensures that only authorized personnel can access government systems, protects sensitive data, and maintains accountability. This section outlines t...

Compliance with this guideline shall be monitored by the institution’s ICT department in collaboration with RISA. Regular reviews, internal audits, and access log inspections must be performed to detect non-compliance or security violations. Failure to comply ...

This document shall be reviewed every two years or sooner if technological or policy changes occur. The review process shall be led by RISA in consultation with government ICT managers.

Rwanda Data Protection and Privacy Law (2021) National Cyber Security Policy NIST Digital Identity Guidelines (SP 800-63B)

Skills development team  The responsibilities of Skills development team include: Conduct staff training needs assessments through direct engagement. Monitor training participation and follow up on progress and completion. Provide guidance and support to...

Methods  Training needs are identified through different approaches: Each division appoints a focal person who works with the Skills Development Team to gather training needs at division and department levels. Staff surveys are conducted to capture insigh...

The skills need from all divisions will be brought together into one sector capacity-building plan. This plan highlights the priority trainings needed to close skills gaps and guide yearly planning and resource allocation. The capacity building plan should in...

The annual training plan turns the sector’s capacity-building priorities into a practical schedule of trainings for the year. It ensures that planned activities match available resources and align with strategic needs. Once approved, the HR Office will share t...

Eligibility  To qualify for training opportunities, staff must meet the following conditions: Must not be contractual staff. Must have completed at least six months of service. The training must be relevant to the staff member’s role or development plan....

Once participants are approved, they are enrolled in their assigned training programs. For online courses, they will also receive clear guidance on how to access the training portal and start the course without difficulty.Before the training begins, participan...

Participants are expected to actively commit to their training by following these guidelines: Consistent attendance (physical or virtual): participants should attend all scheduled sessions and inform the coordinator in advance if they are unable to join. Ex...

Participants will receive several forms of support to ensure a smooth and productive learning experience: Training facilitators: each course is supported by an experienced facilitator who is available in person or virtually to guide participants, answer que...

Throughout the training period, the training provider will share progress reports with the RISA Skills Team. These reports will include details on: Attendance Performance Any Issues affecting a participant’s progress Where necessary, the RISA Skills Te...

These guidelines will be reviewed annually or as needed by the RISA Skills Team in collaboration with the HR Department to ensure they remain relevant and effective.