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Introduction

Skills Development Guidelines

The Ministry of ICT and Innovation (MINICT) and the Rwanda Information Society Authority (RISA) are working together to strengthen the country’s ICT skills, guided by national targets under NST2. This includes major initiatives such as training one million cod...

Objectives

Skills Development Guidelines

The objective of these guidelines is to: Provide a clear and supportive framework for navigating the full training journey. Ensure a transparent and easy-to-follow process for all training steps. Align training activities with institutional priorities to ...

Scope

Skills Development Guidelines

These guidelines apply to: All public servants in the ICT sector, including IT staff, support teams, division managers, executives, and shared staff. These guidelines do not apply to: Short-term contract staff. Employees still on probation.

Guidelines on Acceptable Software Use

Software Usage and Access Guidelines Procedures, Steps and Standards

Government institutions must ensure that all software is used in a lawful, ethical, and secure manner. This section outlines detailed procedures, Do’s, Don’ts, and best practices for software usage within public institutions.  Intended Purpose [Mandatory] Pr...

Guidelines on User Access Management

Software Usage and Access Guidelines Procedures, Steps and Standards

User Access Management is the process of creating, managing, and securing user accounts on software systems. It ensures that only authorized personnel can access government systems, protects sensitive data, and maintains accountability. This section outlines t...

Monitoring and Compliance

Software Usage and Access Guidelines

Compliance with this guideline shall be monitored by the institution’s ICT department in collaboration with RISA. Regular reviews, internal audits, and access log inspections must be performed to detect non-compliance or security violations. Failure to comply ...

Review and Update

Software Usage and Access Guidelines

This document shall be reviewed every two years or sooner if technological or policy changes occur. The review process shall be led by RISA in consultation with government ICT managers.

Resources and Reference

Software Usage and Access Guidelines

Rwanda Data Protection and Privacy Law (2021) National Cyber Security Policy NIST Digital Identity Guidelines (SP 800-63B)