# Software requirements [Mandatory]

Software requirements should include:

**1. Functional requirements based on the needs of the institution’s operations and processes. This involves:**

a. Reviewing “Existing” process flow  
b. Developing “To be” process flows  
c. Developing user stories based on the “To Be” process  
d. Use case elicitations based on user stories

**2. Technical requirements including:**

a. Technologies supported or technology stack requirements  
b. Minimum performance metrics  
c. Reliability and availability requirements

**3. Security, data privacy and risk requirements**