Acronyms Acronym Full Name BIDAT Business, Information, Data, Application and Technology Architecture BU Business Unit CIO Chief Information Officer DGP Digital Government Platform EA Enterprise Architecture EAF Enterprise Architecture Framework EAG Enterprise Architecture Governance GRC Governance, Risk and Compliance ICT Information Communication Technology IRC Information Resource Catalogue IT Information Technology ITIL Information Technology Infrastructure Library KPI Key Performance Indicator NIDA National Identification Agency OLA Operational Level Agreement PaaS Platform as a Service PMO Project Management Office RACI Responsible, Accountable, Consulted, Informed RDB Rwanda Development Board SDLC System Development Lifecycle SLA Service Level Agreement SOA Service Oriented Architecture SRMP Smart Rwanda Master Plan TCP T ransmission Control Protocol TOGAF The Open Group Architecture Framework