Service Providers

Data center designers shall coordinate with all Service providers to determine their requirements and to ensure that the data center’s circuit, demarcation, and entrance facility requirements are provided to satisfy the access providers’ specifications.

Access providers typically require the following information when planning entrance facilities:

• Address of the building
• General information concerning other uses of the building, including other tenants
• Plans with detailed drawings of telecommunications entrance conduits from the property line to
  the entrance rooms, including location of maintenance holes, hand holes, and pull boxes
• Assignment of conduits and inner ducts to the access provider
• Floor plans for the entrance rooms
• Assigned location of the access providers’ protectors, racks, and cabinets
• Routing of cabling within entrance room (e.g., under access floor, over cabinets and racks, other)
• Expected quantity and type of circuits to be provisioned by the access provider, including any planned or foreseen additions or upgrades
• Media types and approximate distances of circuits to be provisioned by the carrier
• Service-level agreements
• Detailed schedules for the project, including date that the access provider will be able to install
  entrance cabling and equipment in the entrance room and required service activation date
• Requested location and interface for demarcation of each type of circuit to be provided by the access provider
• Carrier office diversity desired, preferably at least two separate access provider offices and service provider point-of-presences
• Carrier route diversity desired, preferably a minimum distance between any two routes of at least
  20 m (66 ft.) along their entire routes
• Specification of pathways to be used for access provider cabling (e.g., aerial cabling allowed or all underground)
• Type and rating of fire stopping measures used at the site
• Requested service date
• Name, telephone number, and e-mail address of primary customer contact and local site contact
• Security requirements for lockable containment and cabinets
• Colocation providers may be required to provide customer name and contact details if requesting on behalf of their customers
• Space and mounting requirements for protectors and terminations of balanced twisted-pair cabling
• Quantity and dimensions of access provider’s cabinets and racks or space requirements if they are to be provisioned in client cabinets and racks
• Power requirements for equipment, including receptacle types
• Access provider equipment service clearances
• Location of serving access provider central offices
• Route of access provider cabling and minimum separation between routes
• Specification on pathways used (e.g., all underground or portions of routes that are served by aerial cabling)
• Installation and service schedule