Cloud Services Directives

Introduction

Cloud computing is the provision of on-demand computing services such as software, operating system, processing power, storage and other hardware resource over the internet or Network.

Cloud computing is a model of enabling global, appropriate, on-demand network access to a shared pool of configurable computing resources that can be rapidly provisioned and released with minimal management effort or service provider interaction. This cloud model is composed of five essential characteristics, four deployment models and three service models.

Instead of owning their own computing infrastructure or data centers, companies can rent access to anything from applications to storage from a cloud service provider to avoid the upfront cost and maintain their own IT Infrastructure.

Proper and well-designed datacenter is mandatory in order to provide cloud services to the customer. The  above directives assist to implement the datacenter as per the standards  and this directive is appropriate for computing security and implementation.

Cloud security provider should implement strong security controls to ensure the security of customer information which is stored and transmitted in the cloud infrastructure.

Cloud security provider should be certified by standards organization such as ISO27001 and cloud security alliance standards in order to get the confidence of customer and protect the information stored in the cloud infrastructure.

Cloud Deployment Model

There are four main cloud deployment models that differ pointedly and for which most of the companies select: a public, private, hybrid and a community.

Public cloud

A public cloud is a type of computing in which a service provider makes resources available to the public via the internet. Resources vary by provider but may include storage capabilities, applications or virtual machines. Services are always available to customer and resources are controlled by the cloud service provider. Public cloud can be accessed beyond boundaries.

Private cloud

A private cloud is a type of computing which is restricted to specific organization or institute and it is accessed via their private secured network. This type of cloud computing are managed Cloud deployment model where cloud services are used exclusively by a single Customer and resources are controlled by that Customer. A private cloud may be owned, managed and operated by the organization itself or a third party and may exist on premises or off premises. Private clouds pursue to set a closely controlled boundary around the private cloud based on limiting the customers to a single organization.

Community cloud

Cloud deployment model where cloud services exclusively support and are shared by a specific collection of customers who have shared requirements and a relationship with one another, and where resources are controlled by at least one member of this collection. A community cloud may be owned, managed and operated by one or more of the organizations in the community, a third party or some combination of them, and it may exist on or off premises. Community clouds limit participation to a group of Customers who have a shared set of objectives, in contrast to the openness of public clouds, while community clouds have broader participation than private clouds.

Hybrid cloud

This cloud infrastructure is combination of two or more clouds (private, community or public) that remain as an individual organization but connected together by technology to enable Mobility. Hybrid clouds are often used for redundancy or load-balancing purposes for example, applications within a private cloud could be configured to utilize computing resources from a public cloud as needed during peak capacity times.

Cloud Service Model

There are many different types of cloud services, each involving different types of technology and assets. We give an overview below, we use this model later to indicate the different contribution of clients and cloud service provider. 

Cloud service model.jpg

Infrastructure as a Service

Infrastructure-as-a-Service (IaaS) denotes to the essential requirements and building blocks of computing that can be rented, physical or virtual servers, storage and networking.

In IaaS the provider offers storage (virtual file systems) or computing resources (virtual CPUs), accessible online. Examples include Amazon’s Elastic Compute Cloud, Google’s Compute Engine, Amazon Simple Storage Service, Google Cloud Storage, Microsoft Windows Azure Storage, Rackspace, Dropbox etc.

Platform as a Service (Paas)

Platform as a service denotes to cloud computing services that supply an on-demand environment for developing, testing, delivering, and managing software applications.
Platform as a service is designed to make it easier for developers to quickly create web or mobile apps,
without worrying about setting up or managing the underlying infrastructure of servers, storage, network, and databases needed for development.

Platform-as-a-Service provides tools and software that developers need to build applications on top of that could include middleware, database management, operating systems, and development tools. In  Platform as a service,  the  provider  distributes  a  platform  for  customers  to  run web and normal applications.

Software as a Service

Software-as-a-Service (SaaS) is the distribution of applications-as-a-service and it is a method for delivering software applications over the Internet, on demand and typically on a subscription basis. With SaaS, cloud providers host and manage the software application and underlying infrastructure, and handle any maintenance, like software upgrades and security patching.
In Software as a service, the provider deliver complete application via the internet such as email servers ,email clients, document editors and customer relationship management systems. Users connect to the application over the Internet, usually with a web browser on their phone, tablet, or PC.

Facilities

Facilities are the basic IT resources which underlies all types of cloud services (IaaS, PaaS, and SaaS),
network, housing, cooling, and power.

Organization-Human resources

Organization are the human resources, the processes and the policies and procedures that maintain the facilities and support the delivery of services.

Management of the Provider’s human resources is largely out of the control of the Customer. The Customer’s due -diligence processes should include an understanding of the Provider’s human resources and ongoing information security awareness training practices.

Cloud service provider needs to conduct regular basis for assessing the employment screening process and security awareness training program as per the ISO 27001 controls and cloud security alliance standards.

Cloud Infrastructure

The Datacenter should be above Tier 3 to implement the cloud infrastructure and it is mandatory to follow the standards and procedures.

The main differences between cloud service categories relate to how control is shared between Customer and Provider, which is usually implicates the level of responsibility for both parties. It should be noted that in public  cloud services , the customer hardly has control over hardware, and it is up to which virtual components, applications and software are managed by the different parties that differentiates the cloud service categories.
Software as a Service gives customers with the minimum amount of control, but Infrastructure as a Service provides the most control for the customer.

Figure 1.1 shows how control is usually shared between the Cloud Service Provider and the customer. The  customer needs to discuss with the Cloud service provider on suitable provision of information security roles and responsibilities.
The information security roles and responsibilities of both parties should be stated in an agreement. The cloud service customer should identify and manage its relationship with the customer support and care function of the cloud service provider.

The cloud service provider should agree and document an appropriate allocation of information security roles and responsibilities with its cloud service customers, its cloud service providers, and its suppliers.

Asset management and monitoring

Asset management and monitoring are processes and it needs to be regulated as per ISO 27001 and cloud security alliance standards.
In the case of cloud computing, many resources and assets are managed and monitored by the provider, but the customers might need to manage some assets and resources usually the more abstract and high- level assets and resources.

Customer runs applications on platform as a service, the provider manages the hardware, operating system and applications services but the customer needs to manage the apps running on the platform.

Similarly, the provider manages all assets from hardware to applications service in software as a service but the customer needs to manage the user account provisioning and customization.

Asset managements is crucial administrative tasks in cloud computing, and it is mandatory also from a security perspective. Standards are essential to allow customers integrate asset management interface.

Cloud Security

Below security measures needs to be considered in the cloud environment.

Physical Security

Cloud service provider must enforce the physical security as per the ISO27001 controls and it must be implemented and followed in a professional manner and the detailed control mapping is mentioned in the Annex A.

In a cloud environment, Individual entity environments should be physically and administratively separate from each other.

Customers utilizing a public or otherwise shared cloud must ensure that their environments are adequately isolated from the other cloud tenants.

In addition to enforcing separation between Customer environments, segmentation may also be recommended within a Customer’s environment to isolate its sensitive servers as per ISO 27001 and cloud security alliance standards.

Segmentation on a cloud computing infrastructure must provide a level of isolation equivalent to that feasible through physical network separation.

Proper mechanism and process should be in place to ensure appropriate isolation may be required at the network, operating system and application layers; and most importantly, there should be guaranteed isolation of data that is stored.

Cloud tenant environments must be isolated from each other such that they can be considered separately managed entities with no connectivity between them.

Providers should test segmentation between all entities within their control at least biannually and demonstrate results.

Any systems or components shared by the Customers in multi-tenant environments, including the
Hypervisor and underlying systems, must not provide an access path between environments.

The cloud service provider needs to take ownership of the segmentation between Customers and verify that it is effective and provides adequate isolation between individual Customer environments.

The cloud service provider must ensure the segmentation between customer environments and the
Provider’s own environment, and between client environments and other untrusted environments.

The Customer is responsible for the proper configuration of any segmentation controls implemented within its own environment and for ensuring that effective isolation is maintained components.

Cloud services involve physical resources located within the Provider environment (including DR Infrastructure) that are accessed remotely from the Customer’s environment.

Physical security controls need to be implemented which will protect the provider’s infrastructure as well
as the customer infrastructure.

Cloud service provider ensure the segmentation where Cloud service Providers shared clouds provide services to multiple Customers whose data and virtual components co-exist in the same physical location and are managed by the same physical systems as those of other Customers.

Network and Infrastructure Security

Cloud service provider must enforce the network security as per the ISO27001 controls and it must be implemented and followed in a professional manner and the detailed control mapping is mentioned in the Annex A.

Cloud service provider must ensure the network security by implementing either virtual or physical firewall network segmentation at the infrastructure level and the firewalls at the hypervisor and VM level.

Cloud service provider must ensure the network segmentation by implementing either virtual or physical switch with the provision of VLAN tagging or zoning in addition to firewalls.

Cloud service provider must ensure the implementation of Intrusion prevention systems at the hypervisor level, VM level or both, to detect and block unwanted traffic.

A segmented cloud environment exists when the Provider enforces isolation between Customers in multitenant environments. Environments where Customers run their applications in separate logical partitions using separate database management system images and do not share disk storage or other resources.

As per ISO 27001 and cloud security alliance standards, the environments where organizations use the same application image on the same server and are only separated by the access control system of the operating system or the application.

Strong, two - factor authentication should be implemented as per ISO 27001 standards and cloud security alliance standards.

Virtualized servers that are individually dedicated to a particular Customer, including any virtualized storage such as Storage Area Networks (SANs), Network Attached Storage (NAS) or virtual database servers.

Environments where organizations use different images of an application on the same server and are only separated by the access control system of the operating system or the application.

Applications and Database Security

Environments where organizations’ data is stored in the same instance of the database management
systems data store.

Security and Compliance

Proactive testing, identification and mitigation of vulnerabilities are an important part of achieving and maintaining compliance ISO 27001 and cloud security alliance standards that utilize cloud services and systems.

Cloud service provider must ensure that the proper controls requirements is in place to protect the Data
Breaches, unavailability, Account hijacking, malicious code.

There are six distinct areas of vulnerability management: web application vulnerability testing, internal network vulnerability scanning, external network vulnerability scanning, external penetration internal penetration testing and segmentation testing and Scoping is a critical element of vulnerability management.

Customers need to ensure that they have properly identified all in - scope systems and services, including those provided by the Provider, those for which the Customer and Provider have shared responsibility and those that fall uniquely to the Customer (e.g., on - premises, private cloud, hybrid systems, or applications or systems that the Customer maintains). Penetration testing is used to confirm segmentation controls intended to constrain scope, and to proactively identify vulnerabilities that could be exploited to allow an attacker to breach these boundaries.

Testing vulnerabilities in the cloud also requires an in - depth understanding of the cloud deployment model to determine responsibility when it comes to performing the appropriate testing exercise.

It is critical to understand the aspects of the environment that will be tested by the Provider and those that will be required to be tested by the Customer. It is not enough to identify responsibility by physical system, as each entity may have distinct or shared responsibility for aspects of a physical system (e.g., physical hardware, hypervisor, guest OS, application, configuration).

These responsibilities will vary depending on cloud service delivery model (i.e., IaaS, SaaS, and PaaS) or other division of control.

Where shared responsibility exists for vulnerability testing activities, the Customer and Provider should cooperate to ensure that these tests are performed, and vulnerabilities are resolved. It is ultimately the Customer’s responsibility to provide evidence that all required tests have been performed.

All public - facing web applications must be protected, either by deploying an automated technical solution that detects and prevents web - based attacks or by employing application vulnerability security testing in accordance with ISO 27001 control requirements.

If  a  Provider  is  providing  a  web application,  the  application should  be  either  protected by  a  web application Firewall (or similar solution) or tested by the Provider. Providers that expose APIs to their Customers should also perform testing and reporting on those APIs.

If  it  is  the  Customer’s  hosting  web  application,  the  customer  should  perform  the  web application vulnerability security testing as part of its ISO27001 and cloud security alliance standards.

Providers should recognize this requirement and support these required testing activities (e.g., by supporting the ability to disable controls that would impede controlled testing, by supporting applications that may perform these operations or offering a service to perform these services).

Information Security

IT governance by the cloud service provider is a significant concern for a cloud service customer, then customers are advised to establish whether a provider complies with one or more of these governance and management standards.

Cloud service customers must be aware that compliance with standards does not ensure effective security. In addition to confirming compliance, cloud customers must continually review service provider security controls to ensure they are properly defined and enforced.

There are also some standards that deal specifically with governance and management of information security, including the identification of risks and the implementation of security controls to address these risks.

The ISO/IEC 27000 series [1 9] of standards is probably the most widely recognized and used
set of standards relating to the security of ICT (Information and Communication Technology) systems. The core standards are 27001 and 27002, with 27001 containing the requirements relating to an information security management system and 27002 describing a series of controls that address specific aspects of the information security management system.

ISO/IEC 27001 is an advisory standard that is meant to be interpreted and applied to all types and sizes of organization s   according to the information security risks they face.
In practice, this flexibility gives users a lot of latitude to adopt the detailed information security controls that make sense to them but can make compliance testing more complex than some other formal certification schemes.

ISO/IEC 27002 is a collection of security controls (often referred to as best practices) that are often used as a security standard.

Cloud service customers often have a requirement to audit the IT systems and related processes that they use.

Audit requirements can stem from the regulatory environment that applies to the customer,
or they may arise from business policies or IT security policies adopted by the customer organization.

The requirement to audit is likely to apply to the use of cloud services as well as to the in-house systems of the customer. As a result, there is a need to audit the systems and processes of the cloud service provider.

Security Operations and Management

 Incident response

Customers need to be notified when an issue, incident, or breach has occurred and the impact to environment or to their data. Issues, incidents and data breaches should be communicated by the Provider to all affected Customers in a timely manner.
Customers should also consider whether their Provider requires all Customers to immediately notify the Provider of potential breaches in their environments, allowing the Provider to respond more quickly to contain the breach and minimize its impact to other Customers.
Based on the type of cloud service category used –relating to facilitating the storage, processing or transmitting of cardholder data each phase of the incident response life cycle is affected at a different level.
Notification processes and timelines should be included in SLAs, and incident response plans should include notification requirements.

Customers should contractually require data breach notification from their Providers in clear and
clear-cut language, taking into consideration the need to comply with local and global Regulatory/breach laws, data privacy, security incident management and breach notification requirements.

Forensics Investigation

Incident investigation may involve consideration of legal and jurisdiction requirements, and these requirements should be included in SLAs or operational agreements.

The potential for Customer data to be captured by third parties during a breach investigation should also be clearly understood.

Forensic functionality should be specified in service level objectives (SLOs) incorporated into the SLA between the Customer and the Provider. SLOs may include requirements for notification, identification, preservation and access to potential evidence sources.
Customers and law enforcement agencies require, and rely on Providers for, forensics support, and these obligations varies depending upon cloud service category as noted below.

In software as a service,  the capability for forensics is dependent upon the Provider’s  support, as Customers have no control over the Provider’s environment. Forensics examiners may need to rely on high-level application logs available from the SaaS application. SLOs may include evidence sources such as logs from applications.

In platform as a service, the capability for forensics is shared between Customers and Providers. Customers control the Developed and hosted software application, and hence control forensics capability within the application, automatic logging to an external log server can be configured to capture the applicable audit trail. However, since the actual operation of the application is within the Provider’s controlled infrastructure, Customers must clearly identify Providers'  responsibilities with  respect to forensics investigation. SLOs may include evidence sources such as logs from the application, web, and database server, guest OS/host, portal, network capture, billing and management portal.

In an infrastructure as a service, the capability for forensics is shared between Customers and Providers. Customers have greater control over the range of potential evidence sources; however, some essential data only exists with Providers and under their control. Customers must clearly identify Providers' responsibilities with respect to forensics investigation. SLOs may include evidence sources such as logs from the cloud network perimeter, DNS servers, virtual machine monitor, APIs, host OS, and network capture, billing and management portal.

 

Business continuity and Disaster Recovery

Cloud service provider must develop an organizational requirement for business continuity plans (BCP), fault tolerance, high availability and disaster recovery (DR) controls apply to the Customer’s outsourced environments as they do for Customer managed facilities.

Customers should consider whether the Provider’s continuity and recovery procedures are enough to meet the Customer’s or organizational requirements, and the scope of the cloud service should include any failover sites and systems that might be used to store the customer data in a BCP or DR situation.

The ability to perform tests of the BCP and DR capabilities and to observe results of the Provider’s testing
should also be considered.

Control Mapping

This below table represents the responsibilities of the Cloud Service Provider (CSP) and End User (EU) in the Cloud Security as per the ISO27001:2013 Standard, and Cloud Security Standard.
*CSP – Cloud Service Provider
*EU – End User

ISO 27001:2013

IAAS

PAAS

SAAS

A.5

Information Security Policies

     To   provide  management   direction  and   support  for information security in accordance with business requirements and relevant laws and regulations.

CSP

CSP

CSP

A.6

Organization of information security

     To establish a management framework to initiate and control the implementation and operation of information security within the organization.

CSP

CSP

CSP

ISO 27001:2013

IAAS

PAAS

SAAS

     To ensure the security of teleworking and use of mobile devices.

 

 

 

A.7

Human Resource Security

     To ensure that employees and contractors understand their responsibilities and are suitable for the roles for which they are considered.

     To ensure that employees and contractors are aware of and fulfil their information security responsibilities.

        To  protect  the  organization’s  interests  as  part  of  the

process of changing or terminating employment.

CSP

CSP

CSP

A.8

Asset Management

     To identify organizational assets and define appropriate protection responsibilities.

     To ensure that information receives an appropriate level of protection in accordance with its importance to the organization.

     To    prevent    unauthorized    disclosure,    modification, removal or destruction of information stored on media.

CSP, EU

CSP, EU

CSP

A.9

Access Control

     To limit access to information and information processing facilities.

     To   ensure   authorized   user   access   and   to   prevent unauthorized access to systems and services.

     To   make   users   accountable   for   safeguarding   their authentication information.

     To   prevent   unauthorized   access   to   systems   and applications.

CSP, EU

CSP, EU

CSP, EU

A.10

Cryptography

     To ensure proper and effective use of cryptography to protect the confidentiality, authenticity and/or integrity of information.

CSP, EU

CSP, EU

CSP

A.11

Physical & Environmental Security

     To prevent unauthorized physical access, damage and interference to the organization’s information and information processing facilities.

        To prevent loss, damage, theft or compromise of assets

and interruption to the organization’s operations.

CSP

CSP

CSP

A.12

Operation Security

CSP, EU

CSP, EU

CSP

ISO 27001:2013

IAAS

PAAS

SAAS

     To ensure correct and secure operations of information processing facilities.

     To ensure that information and information processing facilities are protected against malware.

        To protect against loss of data.

        To record events and generate evidence.

        To ensure the integrity of operational systems.

        To prevent exploitation of technical vulnerabilities.

     To minimize the impact of audit activities on operational systems.

 

 

 

A.13

Communication Security

     To ensure the protection of information in networks and its supporting information processing facilities.

     To  maintain  the  security  of  information  transferred within an organization and with any external entity.

CSP, EU

CSP, EU

CSP

A.14

System acquisition, development and maintenance

     To ensure that information security is an integral part of information systems across the entire lifecycle. This also includes the requirements for information systems which provide services over public networks.

     To  ensure  that  information  security  is  designed  and implemented within the development lifecycle of information systems.

        To ensure the protection of data used for testing.

CSP, EU

CSP, EU

CSP

A.15

Supplier Relationships

        To ensure protection of the organization’s assets that is

accessible by suppliers.

     To maintain an agreed level of information security and service delivery in line with supplier Agreements

CSP, EU

CSP, EU

CSP

A.16

Information security incident management

     To ensure a consistent and effective approach to the management of information security incidents, including communication on security events and weaknesses.

CSP

CSP

CSP

A.17

Information     security     aspects     of     business     continuity management

        Information security continuity shall be embedded in the

organization’s business continuity management systems.

        To ensure availability of information processing facilities.

CSP, EU

CSP, EU

CSP

A.18

Compliance

CSP, EU

CSP, EU

CSP, EU

ISO 27001:2013

IAAS

PAAS

SAAS

     To  avoid  breaches  of  legal,  statutory,  regulatory  or contractual obligations related to information security

and of any security requirements.

     To ensure that information security is implemented and operated in accordance with the organizational policies and procedures.

 

 

 

Cloud Security Standard

IAAS

PAAS

SAAS

AIS-01 Application & Interface Security Application Security

CSP,EU

CSP,EU

CSP

AIS-02 Application & Interface Security Customer Access Requirements

CSP,EU

CSP,EU

CSP

AIS-03 Application & Interface Security Data Integrity

CSP,EU

CSP,EU

CSP,EU

AIS-04 Application & Interface Security Data Security / Integrity

CSP,EU

CSP,EU

CSP,EU

AAC-01 Audit Assurance & Compliance Audit Planning

CSP,EU

CSP,EU

CSP,EU

AAC-02 Audit Assurance & Compliance Independent Audits

CSP,EU

CSP,EU

CSP,EU

AAC-03 Audit Assurance & Compliance Information System Regulatory

Mapping

CSP

CSP

CSP

BCR-01  Business  Continuity  Management  &  Operational  Resilience

Business Continuity Planning

CSP

CSP

CSP

BCR-02 Business Continuity Management & Operational Resilience

Business Continuity Testing

CSP

CSP

CSP

BCR-03 Business Continuity Management & Operational Resilience

Datacenter Utilities / Environmental Conditions

CSP

CSP

CSP

BCR-04 Business Continuity Management & Operational Resilience

Documentation

CSP

CSP

CSP

BCR-05 Business Continuity Management & Operational Resilience

Environmental Risks

CSP

CSP

CSP

BCR-06 Business Continuity Management & Operational Resilience

Equipment Location

CSP

CSP

CSP

BCR-07 Business Continuity Management & Operational Resilience

Equipment Maintenance

CSP

CSP

CSP

BCR-08 Business Continuity Management & Operational Resilience

Equipment Power Failures

CSP

CSP

CSP

BCR-09 Business Continuity Management & Operational Resilience

Impact Analysis

CSP

CSP

CSP

BCR-10 Business Continuity Management & Operational Resilience

Policy

CSP

CSP

CSP

BCR-11 Business Continuity Management & Operational Resilience

Retention Policy

CSP

CSP

CSP

CCC-01 Change Control & Configuration Management New Development

/ Acquisition

CSP,EU

CSP,EU

CSP

CCC-02  Change   Control  &  Configuration  Management  Outsourced

Development

CSP,EU

CSP,EU

CSP

CCC-03 Change Control & Configuration Management Quality Testing

CSP,EU

CSP,EU

CSP,EU

Cloud Security Standard

IAAS

PAAS

SAAS

CCC-04  Change  Control  &  Configuration  Management  Unauthorized

Software Installations

CSP,EU

CSP,EU

CSP,EU

CCC-05   Change   Control   &   Configuration   Management   Production

Changes

CSP,EU

CSP,EU

CSP,EU

DSI-01 Data Security & Information Lifecycle Management Classification

CSP,EU

CSP,EU

CSP

DSI-02 Data Security & Information Lifecycle Management Data Inventory

/ Flows

CSP,EU

CSP,EU

CSP,EU

DSI-03 Data Security & Information Lifecycle Management Ecommerce

Transactions

CSP,EU

CSP,EU

CSP

DSI-04 Data Security & Information Lifecycle Management Handling /

Labeling / Security Policy

CSP

CSP

CSP

DSI-05   Data   Security   &   Information   Lifecycle   Management   Non-

Production Data

CSP,EU

CSP,EU

CSP

DSI-06 Data Security & Information Lifecycle Management Ownership /

Stewardship

CSP,EU

CSP,EU

CSP

DSI-07  Data  Security  &  Information  Lifecycle  Management  Secure

Disposal

CSP

CSP

CSP

DCS-01 Datacenter Security Asset Management

CSP

CSP

CSP

DCS-02 Datacenter Security Controlled Access Points

CSP

CSP

CSP

DCS-03 Datacenter Security Equipment Identification

CSP

CSP

CSP

DCS-04 Datacenter Security Off-Site Authorization

CSP,EU

CSP,EU

CSP,EU

DCS-05 Datacenter Security Off-Site Equipment

CSP,EU

CSP,EU

CSP

DCS-06 Datacenter Security Policy

CSP

CSP

CSP

DCS-07 Datacenter Security Secure Area Authorization

CSP

CSP

CSP

DCS-08 Datacenter Security Unauthorized Persons Entry

CSP

CSP

CSP

DCS-09 Datacenter Security User Access

CSP,EU

CSP,EU

CSP,EU

EKM-01 Encryption & Key Management Entitlement

CSP,EU

CSP,EU

CSP

EKM-02 Encryption & Key Management Key Generation

CSP,EU

CSP,EU

CSP,EU

EKM-03 Encryption & Key Management Sensitive Data Protection

CSP,EU

CSP,EU

CSP,EU

EKM-04 Encryption & Key Management Storage and Access

CSP,EU

CSP,EU

CSP,EU

GRM-01 Governance and Risk Management Baseline Requirements

CSP,EU

CSP,EU

CSP

GRM-02 Governance and Risk Management Data Focus Risk Assessments

CSP

CSP

CSP

GRM-03 Governance and Risk Management Oversight

CSP

CSP

CSP

GRM-04 Governance and Risk Management Program

CSP

CSP

CSP

GRM-05 Governance and Risk Management Support/Involvement

CSP

CSP

CSP

GRM-06 Governance and Risk Management Policy

CSP

CSP

CSP

GRM-07 Governance and Risk Management Policy Enforcement

CSP,EU

CSP,EU

CSP,EU

GRM-08  Governance  and  Risk  Management  Policy  Impact  on  Risk

Assessments

CSP,EU

CSP,EU

CSP

GRM-09 Governance and Risk Management Policy Reviews

CSP

CSP

CSP

GRM-10 Governance and Risk Management Risk Assessments

CSP

CSP

CSP

GRM-11    Governance    and    Risk    Management    Risk    Management

Framework

CSP

CSP

CSP

HRS-01 Human Resources Asset Returns

CSP

CSP

CSP

HRS-02 Human Resources Background Screening

CSP

CSP

CSP

Cloud Security Standard

IAAS

PAAS

SAAS

HRS-03 Human Resources Employment Agreements

CSP

CSP

CSP

HRS-04 Human Resources Employment Termination

CSP

CSP

CSP

HRS-05 Human Resources Mobile Device Management

CSP,EU

CSP,EU

CSP,EU

HRS-06 Human Resources Non-Disclosure Agreements

CSP,EU

CSP,EU

CSP,EU

HRS-07 Human Resources Roles / Responsibilities

CSP,EU

CSP,EU

CSP,EU

HRS-08 Human Resources Technology Acceptable Use

CSP,EU

CSP,EU

CSP,EU

HRS-09 Human Resources Training / Awareness

CSP

CSP

CSP

HRS-10 Human Resources User Responsibility

CSP,EU

CSP,EU

CSP,EU

HRS-11 Human Resources Workspace

CSP

CSP

CSP

IAM-01 Identity & Access Management Audit Tools Access

CSP

CSP

CSP

IAM-02 Identity & Access Management Credential Lifecycle / Provision

Management

CSP,EU

CSP,EU

CSP,EU

IAM-03 Identity & Access Management Diagnostic / Configuration Ports

Access

CSP

CSP

CSP

IAM-04 Identity & Access Management Policies and Procedures

CSP

CSP

CSP

IAM-05 Identity & Access Management Segregation of Duties

CSP

CSP

CSP

IAM-06 Identity & Access Management Source Code Access Restriction

CSP

CSP

CSP,EU

IAM-07 Identity & Access Management Third Party Access

CSP,EU

CSP,EU

CSP,EU

IAM-08 Identity & Access Management Trusted Sources

CSP,EU

CSP,EU

CSP,EU

IAM-09 Identity & Access Management User Access Authorization

CSP,EU

CSP,EU

CSP

IAM-10 Identity & Access Management User Access Reviews

CSP,EU

CSP,EU

CSP

IAM-11 Identity & Access Management User Access Revocation

CSP,EU

CSP,EU

CSP,EU

IAM-12 Identity & Access Management User ID Credentials

EU

CSP,EU

CSP,EU

IAM-13 Identity & Access Management Utility Programs Access

EU

CSP,EU

CSP

IVS-01 Infrastructure & Virtualization Security Audit Logging / Intrusion

Detection

CSP

CSP

CSP

IVS-02 Infrastructure & Virtualization Security Change Detection

CSP,EU

CSP,EU

CSP,EU

IVS-03 Infrastructure & Virtualization Security Clock Synchronization

CSP,EU

CSP,EU

CSP,EU

IVS-04  Infrastructure   &  Virtualization  Security  Information  System

Documentation

CSP

CSP

CSP

IVS-05 Infrastructure & Virtualization Security Vulnerability Management

CSP

CSP

CSP

IVS-06 Infrastructure & Virtualization Security Network Security

CSP

CSP

CSP

IVS-07 Infrastructure & Virtualization Security OS Hardening and Base

Controls

CSP

CSP

CSP

IVS-08   Infrastructure   &   Virtualization   Security   Production   /   Non-

Production Environments

CSP

CSP

CSP

IVS-09 Infrastructure & Virtualization Security Segmentation

CSP

CSP

CSP

IVS-10  Infrastructure  &  Virtualization  Security  VM  Security  -  Data

Protection

CSP

CSP

CSP

IVS-11 Infrastructure & Virtualization Security Hypervisor Hardening

CSP

CSP

CSP

IVS-12 Infrastructure & Virtualization Security Wireless Security

CSP

CSP

CSP

IVS-13 Infrastructure & Virtualization Security Network Architecture

CSP

CSP

CSP

IPY-01 Interoperability & Portability APIs

CSP,EU

CSP,EU

CSP,EU

IPY-02 Interoperability & Portability Data Request

CSP

CSP

CSP

IPY-03 Interoperability & Portability Policy & Legal

CSP

CSP

CSP

Cloud Security Standard

IAAS

PAAS

SAAS

IPY-04 Interoperability & Portability Standardized Network Protocols

CSP

CSP

CSP

IPY-05 Interoperability & Portability Virtualization

CSP

CSP

CSP

MOS-01 Mobile Security Anti-Malware

EU

CSP,EU

CSP,EU

MOS-02 Mobile Security Application Stores

EU

CSP,EU

CSP,EU

MOS-03 Mobile Security Approved Applications

EU

CSP,EU

CSP,EU

MOS-04 Mobile Security Approved Software for BYOD

CSP

CSP

CSP

MOS-05 Mobile Security Awareness and Training

CSP

CSP

CSP

MOS-06 Mobile Security Cloud Based Services

CSP,EU

CSP,EU

CSP,EU

MOS-07 Mobile Security Compatibility

CSP

CSP

CSP

MOS-08 Mobile Security Device Eligibility

EU

EU

CSP

MOS-09 Mobile Security Device Inventory

CSP

CSP

CSP

MOS-10 Mobile Security Device Management

CSP

CSP

CSP

MOS-11 Mobile Security Encryption

CSP

CSP

CSP

MOS-12 Mobile Security Jailbreaking and Rooting

EU

EU

EU

MOS-13 Mobile Security Legal

CSP

CSP

CSP

MOS-14 Mobile Security Lockout Screen

CSP

CSP

CSP

MOS-15 Mobile Security Operating Systems

CSP,EU

CSP,EU

CSP,EU

MOS-16 Mobile Security Passwords

EU

EU

EU

MOS-17 Mobile Security Policy

CSP

CSP

CSP

MOS-18 Mobile Security Remote Wipe

CSP,EU

CSP,EU

CSP,EU

MOS-19 Mobile Security Patches

EU

EU

EU

MOS-20 Mobile Security Users

CSP,EU

CSP,EU

CSP,EU

SEF-01 Security Incident Management, E-Discovery, & Cloud Forensics

Contact / Authority Maintenance

CSP

CSP

CSP

SEF-02 Security Incident Management, E-Discovery, & Cloud Forensics

Incident Management

CSP

CSP

CSP

SEF-03 Security Incident Management, E-Discovery, & Cloud Forensics

Incident Reporting

CSP

CSP

CSP

SEF-04 Security Incident Management, E-Discovery, & Cloud Forensics

Incident Response Legal Preparation

CSP

CSP

CSP

SEF-05 Security Incident Management, E-Discovery, & Cloud Forensics

Incident Response Metrics

CSP

CSP

CSP

STA-01 Supply Chain Management, Transparency, and Accountability

Data Quality and Integrity

CSP

CSP

CSP

STA-02 Supply Chain Management, Transparency, and Accountability

Incident Reporting

CSP

CSP

CSP

STA-03 Supply Chain Management, Transparency, and Accountability

Network / Infrastructure Services

CSP,EU

CSP,EU

CSP,EU

STA-04 Supply Chain Management, Transparency, and Accountability

Provider Internal Assessments

CSP

CSP

CSP

STA-05 Supply Chain Management, Transparency, and Accountability

Supply Chain Agreements

CSP,EU

CSP,EU

CSP,EU

STA-06 Supply Chain Management, Transparency, and Accountability

Supply Chain Governance Reviews

CSP,EU

CSP,EU

CSP,EU

STA-07 Supply Chain Management, Transparency, and Accountability

CSP,EU

CSP,EU

CSP,EU

Cloud Security Standard

IAAS

PAAS

SAAS

Supply Chain Metrics

 

 

 

STA-08 Supply Chain Management, Transparency, and Accountability

Third Party Assessment

CSP,EU

CSP,EU

CSP,EU

STA-09 Supply Chain Management, Transparency, and Accountability

Third Party Audits

CSP,EU

CSP,EU

CSP,EU

TVM-01 Threat and Vulnerability Management Anti-Virus / Malicious

Software

EU

EU

CSP

TVM-02  Threat  and  Vulnerability  Management  Vulnerability  /  Patch

Management

EU

EU

CSP

TVM-03 Threat and Vulnerability Management Mobile Code

CSP,EU

CSP,EU

CSP,EU